Other Workshops
"Leadership…Is It Good For You?"
This workshop introduces the leadership concept to employees and discusses a leader’s role in a continuous improvement organization, tying the leader’s role into the company vision and core values. Learn what it takes to be an accomplished leader and to assume a leadership role.
This half-day program is created for mid/upper managers who might not have been exposed to leadership principles as they move up the corporate structure.
"The Rejuvenation Process: Developing a High Performance Team"
Learn how to create and function in a team environment in order to become a high performance employee. The "POP" process will be introduced so you can learn how to be a more effective team member. In addition, hands-on team creation and presentations will be performed so that you can learn how to survive in a cooperative environment. The 3A Strategy to Profitability is introduced and discussed and you will be introduced to the "Y" and "Z" Model of team building. The NASA team building game will also be introduced.
This half-day program is designed for all employees.
"Accountability – The Alternative to the Blame Game"
Zipkoff Solutions presents a workshop on the pluses of being accountable for one’s actions. This program defines accountability and responsibility and leads you through the stages of victimization and teaches you how to avoid being a victim. During the workshop you will learn how to move from being a victim to developing and accepting accountable behavior. Self-assessment examinations are administered and the Stages of Accountability are introduced and discussed.
This half-day program is designed for all employees.
"Sales…Without Them You’ve Got Nothing!"
Understand the art of selling from the customer’s perspective. While other programs teach selling techniques, this workshop attacks the sales process from the buyer’s point of view.
The customer decision process is introduced and discussed. In addition, strategies are outlined to move you through each phase of the process so that you can recognize and identify what sales techniques correspond to each phase.
Needs recognition, option evaluations and the resolution of concerns are discussed in order to make you a more valuable sale’s executive.
The S.A.L.E.S. formula is introduced for easy implementation. This includes:
See the prospect
Ask questions
Listen intently
Enthusiasm
Sell the product or service
This half-day program is designed for individuals in your organization who may not have direct sales responsibility but direct an effective sales force. Branch Managers or Sales Managers who might be responsible for company operations are prime candidates for this program.
Other unique workshops offered by Zipkoff Solutions include:
"Change…It’s The Way of Life"
"Marketing for the Business Professional"
"The Total Strategic Plan: Your Road Map to Success"
"Managing Difficult Customer/Telephone Behavior"
"Managing Relationships Intelligently"
"Strategic Planning and Policy and Process Alignment"
"The Phone…Phriend or Phoe"
"e-Mail…Love It! You Can’t Leave It!"